Empowering Nonprofits: Computers for Community & ServiceNow.org Join Forces

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• Best in world Service integration company now with a focus on nonprofits​
  

I want to learn more!

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​​Solutions

Programs

ComputersForCommunity.org: Empowering Nonprofits Through ServiceNow
At ComputersForCommunity.org, we specialize in helping nonprofit organizations unlock the full potential of their ServiceNow platform. Our mission is to provide cost-effective, high-impact solutions that drive digital transformation. Here are the top three ways we assist nonprofits:
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1. Seamless Integration

• Feature: Custom API Development
  Benefit: We develop custom APIs that allow nonprofits to integrate ServiceNow seamlessly with their existing systems, whether it's donor management software or volunteer coordination tools. This ensures a unified platform that enhances data flow and operational efficiency.

​​2. Operational Elevation

• Feature: Process Automation
  Benefit: Our team works closely with nonprofits to identify repetitive and time-consuming tasks that can be automated within ServiceNow. From automating service requests to streamlining approval workflows, we help elevate operational efficiency so that nonprofits can focus more on their mission.

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3. Tailored Service Solutions

• Feature: Custom Service Modules
  Benefit: Recognizing that every nonprofit has unique needs, we offer custom service modules within ServiceNow. Whether it's HR, IT, or Customer Service, we tailor these modules to address the specific challenges and objectives of each organization, thereby enhancing service delivery and stakeholder satisfaction.

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Products
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Now Platform

• Comprehensive suite of cloud-based productivity tools
• Includes Word, Excel, PowerPoint, Outlook, OneNote, and SharePoint
• Collaborate in real-time and access files from any device

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​IT Service Management

• Feature: Incident Management
  Benefit: Automate and expedite the resolution of IT incidents to minimize downtime.
  
• Feature: Asset Management
  Benefit: Keep track of IT assets for better resource allocation and cost management.
  
• Feature: Problem Management
  Benefit: Proactively identify and resolve recurring issues to improve IT service quality.
  

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​IT Operations Management

• Feature: AIOps
  Benefit: Utilize AI to predict and prevent IT issues, enhancing operational efficiency.
• Feature: Cloud Resource Optimization
  Benefit: Manage and optimize cloud resources for cost-effectiveness and performance.
• Feature: Service Availability
  Benefit: Ensure high availability of IT services to support business continuity.

HR Service Delivery​

• Feature: Self-Service Portals
  Benefit: Empower employees to find information and services, reducing HR workload.
  
• Feature: Case Management
  Benefit: Efficiently handle employee inquiries and issues for improved satisfaction.
  
• Feature: Enterprise Onboarding
  Benefit: Streamline the onboarding process for a smoother transition into the company.
  

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​Customer Service Management

• Feature: Omnichannel Support
  Benefit: Offer consistent and seamless customer service across multiple touchpoints.
• Feature: AI and Analytics
  Benefit: Leverage data-driven insights for continuous improvement in customer service.
• Feature: Team Connectivity
  Benefit: Facilitate cross-departmental collaboration for faster issue resolution.

​Field Service Management

• Feature: Work Assignment Optimization
  Benefit: Efficiently allocate tasks to field agents based on skills, location, and priority.
• Feature: Location and Status Tracking
  Benefit: Real-time tracking for better coordination and customer updates.
• Feature: Proactive Service
  Benefit: Anticipate and address issues before they escalate, improving customer satisfaction.

A Nonprofit for Nonprofits 

We are a 501c3 equipping other nonprofits with the tools needed to succeed in their digital transformation. We are ServiceNow experts and want to help you succeed. 

We believe in making a difference and want to help you make a bigger one. Let us take care of your nonprofit's digital transformation so you can focus more on your mission.